From The Desk Of Greg Johnson
From The Desk Of
Greg Johnson

Gregory K. Johnson

Mercer Island, WA

Dear David,

I unconditionally recommend The Foreign Service for any Mercedes restoration project ... large or small.

I was hesitant to ship my 250SL all the way from Seattle for a major restoration, but after several conversations and reference checks I decided to go for it. I never regretted it for a moment. In fact, it turned out to be one of the best service experiences I've had with any shop, on any car, anywhere ... bar none.

The Foreign Service team did a complete assessment of the car when it arrived and prepared a detailed work list and estimate. They were willing to integrate a vast array of spare parts I shipped with the car. We communicated by phone, email and electronic photos in order to settle on a specific scope of work. Once work began, they kept in regular contact with me by providing weekly email and photo updates. I only made two visits to the shop during the restoration, but I felt more connected to what the team was doing than I ever imagined. We were always able to quickly sort out the surprises that inevitably arise in any restoration project. I also took the opportunity to incorporate several updates to the car like a great stereo system, heated seats, center console, sound insulation and more reliable electrical components.

When the car was finished and delivered back to Seattle, it was the great-looking, reliable, daily driver that I wanted. Any time I've had a question or concern since then the team has been right on the phone and email to help out. I've been enjoying the car for a year and a half now and it continues to look good and run great. I can't begin tell you how many people have stopped me to admire the car.

Please don't hesitate to provide my name as a reference for anyone considering The Foreign Service for their Mercedes restoration project. I would welcome the opportunity and consider it a privilege.

Sincerely,

Greg Johnson

  • "I just wanted you all to know how truly refreshing it is to deal with an organization that knows how to put the "customer" back into "customer service". You've certainly convinced me, and as long as I am driving Benzes - you'll have my business."
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    Brian Nelson Raleigh, NC
  • "If all Mercedes owners had any idea how you go out of your way to take care of all their car needs, you'd have every Mercedes owner using the Foreign Service."
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    Charlie Fulton Raleigh, NC
  • "We appreciate and are grateful that you and the gentlemen at your Foreign Service are there whenever our one and only car needs attention. Thank you again for taking care of us over these past twenty-five years."
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    Tam Siddhichai Raleigh, NC
  • "Thank you so much for the wonderful service I recently received! You always go the extra mile and take care of every detail so beautifully."
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    Heidi Lassiter Wake Forest, NC
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    Sherry Coleman Pittsboro, NC
  • "Wanted you to know that I have decided to sell the Mercedes. If I don't have a chance to see you folks again, please accept my heartfelt gratitude for your incredible service, courtesy and kindness since I inherited the car almost 10 years ago. Working with your organization was always a classy, pleasant experience."
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    Scott Harmon Durham, NC
  • "I finally got a chance to slide underneath and look at your handiwork; the guys at the factory would be jealous!!! It's nice to know there are still people around who take the time, and have the expertise to do the job right!"
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    John Lennon Wake Forest, NC
"I just wanted you all to know how truly refreshing it is to deal with an organization that knows how to put the "customer" back into "customer service". You've certainly convinced me, and as long as I am driving Benzes - you'll have my business."
Read More »
Brian Nelson Raleigh, NC