From The Desk Of Greg Johnson
From The Desk Of
Greg Johnson

Gregory K. Johnson

Mercer Island, WA

Dear David,

I unconditionally recommend The Foreign Service for any Mercedes restoration project ... large or small.

I was hesitant to ship my 250SL all the way from Seattle for a major restoration, but after several conversations and reference checks I decided to go for it. I never regretted it for a moment. In fact, it turned out to be one of the best service experiences I've had with any shop, on any car, anywhere ... bar none.

The Foreign Service team did a complete assessment of the car when it arrived and prepared a detailed work list and estimate. They were willing to integrate a vast array of spare parts I shipped with the car. We communicated by phone, email and electronic photos in order to settle on a specific scope of work. Once work began, they kept in regular contact with me by providing weekly email and photo updates. I only made two visits to the shop during the restoration, but I felt more connected to what the team was doing than I ever imagined. We were always able to quickly sort out the surprises that inevitably arise in any restoration project. I also took the opportunity to incorporate several updates to the car like a great stereo system, heated seats, center console, sound insulation and more reliable electrical components.

When the car was finished and delivered back to Seattle, it was the great-looking, reliable, daily driver that I wanted. Any time I've had a question or concern since then the team has been right on the phone and email to help out. I've been enjoying the car for a year and a half now and it continues to look good and run great. I can't begin tell you how many people have stopped me to admire the car.

Please don't hesitate to provide my name as a reference for anyone considering The Foreign Service for their Mercedes restoration project. I would welcome the opportunity and consider it a privilege.

Sincerely,

Greg Johnson

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    Leslie Person Raleigh, NC
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    Warren English Raleigh, NC
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    Frank Hall Fearrington Village, NC
  • "The Foreign Service has done a great job in taking care of two MBs for me. One for more than 15 years, has 176k miles and still runs like new. Recently got a 3rd MB and will be getting it serviced at TFS. Friendly staff. Reliable work at a fair price. "
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    Bill Way Raleigh, NC
  • "I just wanted you all to know how truly refreshing it is to deal with an organization that knows how to put the "customer" back into "customer service". You've certainly convinced me, and as long as I am driving Benzes - you'll have my business."
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    Brian Nelson Raleigh, NC
  • "I have never had a bad experience with Foreign Service, unlike with dealerships. They have maintained 4 cars for us over the years, and it's always been great work. I recommend them with no reservations. And having loaner cars available is an added bonus. "
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    Mary Hamrick Raleigh, NC
  • "If all Mercedes owners had any idea how you go out of your way to take care of all their car needs, you'd have every Mercedes owner using the Foreign Service."
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  • "My experience with the Foreign Service is by far the best ever when it comes to Mercedes maintenance and repair. They keep me and my car smiling, I have never had a bad experience. "
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    Jacquelyn Holloway Raleigh, NC
  • "Always a pleasure doing business with The Foreign Service! Been a customer for over a dozen years and I always get great service. "
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    Mike Lough Raleigh, NC
  • "It may not have seemed like a big deal to you, but it was to me! You all saved the day last Thursday when it was determined my car was undriveable. Great service and a great solution."
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    Sherry Coleman Pittsboro, NC
  • "We appreciate and are grateful that you and the gentlemen at your Foreign Service are there whenever our one and only car needs attention. Thank you again for taking care of us over these past twenty-five years."
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    Tam Siddhichai Raleigh, NC
  • "Thank you so much for the wonderful service I recently received! You always go the extra mile and take care of every detail so beautifully."
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    Heidi Lassiter Wake Forest, NC
  • "I finally got a chance to slide underneath and look at your handiwork; the guys at the factory would be jealous!!! It's nice to know there are still people around who take the time, and have the expertise to do the job right!"
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    John Lennon Wake Forest, NC
  • "I would like to thank you for your wonderful work on my 560SL. I really appreciated your honest opinion of the car. I am so glad I found The Foreign Service and wish I would have done so 11 years ago when I first got the car."
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    Ken Fath Efland, NC
  • "The job you did on my 280SL is incomparable. The car is in better than new condition and I am proud to drive it anywhere. It is really reinforcing in this day of "quick, slick and overcharged" to meet quality people like all of you, who actually do what you say when you say."
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    Jim Walter Winston-Salem, NC
"Five stars is not enough! One of the few businesses that I recommend without reservation! They find a way to get you going, or provide a loaner vehicle without excuses. Distinctive service every time. "
Read More »
Leslie Person Raleigh, NC
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